Privacy Policy

We value your interest in Miles of Storage. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the safeguards we have in place.

This policy may be updated from time to time, so please check periodically for changes.

Information Collected by Miles of Storage

General Information

We receive and store any information you enter on our website or provide to us in any other way.

This may include personally identifiable information (“personal information”) such as:

  • First and last name
  • Telephone number
  • Postal and email address
  • Billing information (credit card number, cardholder name, expiration date)

We may also request information about your self storage rental preferences.

You may choose not to provide certain information; however, most of the information we request is required to:

  • Reserve a storage unit
  • Sign up for offers
  • Participate in surveys or contests
  • Ask questions or complete transactions
Proxy Information

When making a reservation for another person, we may request their personal information and preferences.

You are responsible for obtaining their consent before providing this information, as it will be accessible through your account.

Information from Other Sources

We may obtain both personal and non-personal information from:

  • Affiliated entities
  • Business partners
  • Third-party sources

Examples include:

  • Updated address or delivery details
  • Purchase history
  • Demographic information
Automatic Information

We automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type (e.g., Chrome, Safari, Firefox)
  • Referring website
  • User activity (pages viewed, buttons clicked)

This helps us:

  • Improve user experience
  • Customize content
  • Prevent fraud
Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize returning users
  • Customize content
  • Measure website performance

You can disable cookies through your browser settings. However, doing so may limit certain features of the website.

Other Web/Mobile Technologies

We may use:

  • Flash cookies (local shared objects)
  • Web beacons

These help us analyze traffic and enhance user experience. These technologies only access information you provide on this site.

Call Recording

We may record incoming calls for quality assurance and operational purposes.

These recordings may be:

  • Monitored
  • Transcribed
  • Analyzed
  • Stored

They may include personal and non-personal information and are handled in compliance with applicable laws.

How We Protect Your Information

We are committed to safeguarding your data and use:

  • Encryption technologies
  • Firewalls and intrusion detection systems
  • Restricted employee access

Only authorized personnel can access personal data for legitimate business purposes.

Important: After completing a transaction, sensitive information (e.g., credit card details) is not stored on our servers.

Underage Restrictions

This website is not intended for children under 13.

If we become aware that a child under 13 has provided personal information:

  • We will use it only to respond once
  • Then immediately delete it

How Information May Be Used or Shared

Usage of Information

We use your information to:

  • Provide requested services
  • Confirm and manage bookings
  • Process payments
  • Communicate with you
  • Improve our services and website
  • Send offers and updates
  • Conduct surveys
  • Prevent fraud and enforce policies
Sharing of Information

We may share your information with:

Service Providers

Trusted third parties who assist with:

  • Payment processing
  • Customer service
  • Marketing
  • Analytics

They are required to protect your data.

Business Partners

When offering joint services or products. You will be informed when a third party is involved.

Referring Websites

If you arrive via another website, some information may be shared with them. We recommend reviewing their privacy policies.

Legal Requirements

We may disclose information:

  • To comply with legal obligations
  • To protect our rights or safety
  • To prevent illegal activities
Corporate Transactions

In the event of:

  • Merger
  • Sale
  • Bankruptcy

Your data may be transferred as part of the business assets.

Aggregate Data

We may share anonymous, non-personal data for analytics and service improvement.

Reviews, Comments, and Submissions

By submitting content (reviews, comments, media, etc.), you grant us:

  • A non-exclusive, royalty-free, perpetual license
  • The right to use, modify, publish, and distribute your content

You are responsible for your submissions and must not post:

  • Illegal or harmful content
  • Offensive or inappropriate material
  • Content that violates intellectual property rights

We reserve the right to remove or modify submissions without notice.

Contact

Notices regarding this website should be sent to Miles of Storage.

We will review and respond to all valid notices.

We recommend consulting a legal advisor before submitting any claims. Please note that false claims may result in liability for damages.